Coronavirus Update
Updated on July 19, 2020
We are pleased to let you know that we are now able to offer an additional shipping option to the United States apart from only express shipping. The additional shipping option is the standard registered shipping. With standard registered shipping, you will have a tracking number for your package and be able to track your package on USPS tracking website once your package arrives into the US. Packages sent with standard registered shipping will normally take around 3 to 4 weeks to be delivered.
Due to price increase from the shipping company as a result of the pandemic, we regret that we are not able to offer the same shipping fee as before the pandemic. The shipping fee for standard registered shipping is $7.50 if your order is less than $10 and $9.95 if your order is over $10.
Also we are offering free express shipping for orders of $200 and over to the United States and Canada.
Updated on April 9, 2020
Due to the Covid-19 outbreak, many places are experiencing lockdown measures in battling this outbreak.
During this period, Summer-Ray is still accepting and fulfilling orders. However due to very limited number of international flights, orders sent via regular and registered shipping are now experiencing serious delays while in transit.
To ensure that you receive your order in a timely manner and avoid any disappointment due to delayed deliveries, we are regretted to only offer express shipping for all orders at this time. With express shipping, all orders can be safely delivered in about 1 week via DHL Express or equivalent courier service providers.
Once the situation improves in the future, we will once again offer regular and registered shipping again.
Please contact us if the express shipping option is not available to your country of residence. We will manually quote the express shipping fees for these countries.
We hope all our customers remain safe during this period. Your patience and understanding during this unprecedented times is very much appreciated.